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Lauren Larson

The Usual Suspects

Atlanta 911’s ECC Movie is “The Usual Suspects.” The plot is that on any given day, you can catch co-workers mentoring and encouraging one another, stepping up where needed, and working like a well-oiled machine. …

A Message From APCO’s President

Each year the second week in April is known as National Public Safety Telecommunicators Week and a chance for the over 100,000 public safety telecommunicators working in emergency communications centers (ECCs) across the globe to …

Ideas for NPSTW Gifts and How to Fund Them

95% of responding agencies said they provide gifts to their public safety telecommunicators during NPSTW. In this post, we share ideas for gifts and how they are financed.

Ideas for NPSTW Theme Days

Theme days are a fun and inexpensive way to celebrate. In this post, we share the answers to the question: Do you celebrate theme days? If so, what have been some of the staff’s favorite days in which to participate?

Ideas for Celebrating NPSTW

In February, APCO’s Member & Chapter Services Committee (MCSC) surveyed chapters about how they celebrate National Public Safety Telecommunicator Week. The survey included questions about financing NPSTW, theme days, gifts, public recognition and more. 29 …

Congratulations to Our NPSTW 2023 Contest Winners!

Thank you to all who participated in the NPSTW 2023 contest “Who Is Your Sidekick or Super Team?”  We loved reading so many compelling stories from our favorite superheroes. All of the entries demonstrated the …

Congratulations to the 2022 NPSTW Contest Winners!

Thank you to everyone who participated in our NPSTW contest asking what superpowers are possessed by or desired by public safety telecommunications. You are all superheroes in our book! The winner of the $100 gift …

Who Is YOUR Public Safety Superhero?

NPSTW contest coming soon! It’s been a tough year, and we know that all of you are superheroes, but now we want to know who inspires YOU, in or out of the ECC?  Maybe it’s …

We Want to Buy You Lunch … Again!

For NPSTW 2020, we are again offering to “buy you lunch” but this year, recognizing the vast difference in comm center sizes, there will be two prizes.

St. Louis County Police Bureau of Communications Is 2019 Winner

The Association of Public-Safety Communications Officials (APCO) International announced today that St. Louis County Police Bureau of Communications is the winner of APCO’s National Public Safety Telecommunicators Week (NPSTW) 2019 contest, in which emergency communications …

Tell Us Your Story

In our minds, people can never hear enough about the heroic and everyday things you do. So we’re asking you again to submit your stories during the lead-up to NPSTW 2018. Tell us what means …

Recognition, Good Wishes and Appreciation on Twitter

Read what agencies and individuals around the world are saying to and about public safety telecommunicators in honor of NPSTW 2016, and use hashtag #nsptw to voice your own thoughts. [fts_twitter search=#npstw%20-RT +exclude:retweets exclude=retweets twitter_height=1200 …