Currently browsing category

2017, Page 2

The Last Voice

When you work with a group of officers, especially if you tend to take the same shift rotation after rotation, you become a close-knit group, able to anticipate each other’s thoughts and actions in a way that is inexplicable. You also become part of a brotherhood and sisterhood that goes …

How Are You Celebrating?

Proclamations, theme weeks, no-uniform days, cook-offs … there are so many ways to make the week special. Use the form below or add a comment to tell us how you celebrate NPSTW.

Officer Needs Assistance

It was not “my officer” but his cries for help pierced my soul just the same. “I have been shot!” are four words no dispatcher ever wants to hear whether the officer is of their agency or not. Quickly moving into action I advise, “Officer needs assistance” letting my officers …

Helping Hand

I began my life venture on the private side of Public Safety for a gated community. We were sworn officer, first responder, convenience officer and the list goes on. I worked there for over 10 years, and then I decided to give the public sector a try. I enjoyed helping …

It Was Good to Know You

Early in my career, probably in 2004 or so I received a call from a man who lived in one of our unincorporated communities, I can no longer remember his name, but I will never forget the call. We didn’t do EMD at that time, and so I had, of …

Team Work

At approximately 1300 on June 7, 2016 we received a phone call from a very distressed young man who, along with two friends, were tubing on the Arkansas River in Pueblo County when their tube went flat. C/O Baca began working with them after they had maneuvered themselves onto a …

I Know My True North

I know my true North. We all have our own. The moral compass inside where our integrity pulls the needle to your true North. I have been a Dispatcher (no, I am not offended to be called that-I know my worth) for 16 years and 2 agencies. I have dispatched …

Thunderbird Down

On June 2, 2016 the U.S. Air Force Academy was hosting the U.S. President for the 2016 commencement exercise and the Air Force Thunderbirds were in town for their flyover of the graduation ceremony. Beginning at 0800 Communications Officer Garcia juggled many extra Troopers as they cleared the affected roadways …

Two Year Old Having a Seizure

I was working day shift on Thursday August 4, 2016 at the Call Taker position for the Wood County Central Communications Center aka Wood County E911. I took a 911 call of a 2 year old male having a seizure. As I was getting information from the father he told …

Suicidal Victim Gets Help

On December 20, 2016 at 10:15 a.m., Dispatcher Catie Guzman was on duty in the Communications Center for the University at Buffalo Police. The semester had just ended at UB and most of the students and faculty had left campus. It was what we refer to as ‘down time’ because …

Guardian of the County

I have had the pleasure of being a 911 dispatcher for police, fire and rescue for a little over ten years. I have taken more calls then I could even begin to count; some good, some bad and some just calls you receive on a daily basis. I always tell …

More Than Just a “Paycheck Job”

In May of 2012, I started my career as a 911 Telecommunicator. When I walked into the police department on the morning of May 1st, I never knew how my life was going to change. I dispatched for about a year full time and then accepted my position as the …

The Communications Family

What means the most to me about being a Telecommunicator? I have thought and pondered this question since it was first posted, and every time I try to formulate an answer I keep changing my mind. I visit past calls for service in my head and that’s a lot of …

That’s What We Do

I have been working for our agency for 28 years. I started part time and worked my way to Director in 6 years. We are a very small county, everyone knows everyone else so almost each call has the possibility of involving someone you know, or someone you love. I …

Something More

September 11 2001, I sat and watched as our world changed as well as my view of the world, the blinders were off. The naïve idea that I was in control of my life and that I could protect and shelter my children from evil was shattered. I was 19 …

Baby not Breathing

It was 0715 on my last night shift right before I was getting off at 0730 of my last shift for 4 days. 911 line rang and I answer to hear a mother that told me her baby was not breathing so I began the EMD Program and began asking …

That Moment…

January 5, 2016, started out like any other day shift. Day was busy with calls coming in asking for every division within the department except for Dispatch. Detectives were running in and out of the comms center needing suspects and victims ran. Detention would call asking about warrants and inquiries …

Code Blue

I talked to you while you were home alone having a heart attack and couldn’t breathe. You quit talking to me before the paramedics arrived. I stayed on the line in case you had just walked away, but when the firemen arrived on scene I heard them come in and …