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2022, Page 2

A Message from APCO’s President

You are a hero behind the headset. Regardless of your tenure in this industry, you’ve made a difference in someone’s life. Every time you look in the mirror, please reflect and remember that. Annually, during …

The Invisible Hand: Calm in the Storm

Nobody wishes to ever experience the traumatic experiences that are involved in a life-altering emergency. Never has there been someone to wake up, and hope to suffer through an emergency situation. Nevertheless, the world we …

The Voice On the Line

It takes a special strength and resilience to do what our emergency dispatchers do. Every day I see our operators take control of serious, sometimes life-threatening situations using just a telephone and a radio. They …

Our Superheroes work with what we have….

Our dispatchers have the superpower of being the informational hub and nucleus of our city.  They are the calm in chaos, the trusted lifeline between our citizens and field personnel; they are efficient, brilliant and …

Amazingly Arid (aka: Super Dry)

Amazingly Arid is an essential Dispatcher super-power. It is used in a variety of ways: Bladder control is paramount when leaping tall buildings in a single bound…while working through a major incident without a potty …

Empathy: The Highest Form of Knowledge

“The highest form of knowledge is empathy, for it requires us to suspend our egos and live in another’s world.” -Plato Emergency telecommunicators handle calls for service ranging from barking dogs and noise complaints to …

Actions Faster Than Words

So often, as Telecommunicators, we find that we’ve already completed half of our tasks before we’ve even been able to explain to the callers that help is on the way. We’ve entered our information into …

ESP – Mind reading

Dispatchers are expected to anticipate every need of their officers (read their mind) . Just get someone here!  (know where “here” is) As a supervisor, know exactly what call (out of 30 on your screen) …

Location Identification

Wouldn’t it be nice to be able to know where people are without asking them? I’d say read their minds but not sure we’d want that power. To just automatically know as soon as you …

Megabrain

Every telecommuncator must have a megabrain.  We have to be able to be quick-thinking, see into the future to anticipate the questions our first responders might have and be ready for anything to happen at …

Mind reading, astral projection and cloning

There are multiple superpowers that I think could be beneficial for a telecommunicator to have. One of the most simple and obvious ones being mind reading. There are often times where, as a telecommunicator, I …

The Calm Of The Storm

Public safety telecommunicators begin and end each call with a sense of calm. They never know what type of call they are receiving when the headset rings. They take a breath, answer the call, and …

Extra-Strength Omnilingualism to the rescue

Omnilingualism would be a must have as a Telecommunicator superhero. Just imagine having the ability to not only read/comprehend, but also fluently carry on a conversation in any and all languages. You would be able …

The Compassionate Ones

I wish I had the Superpowers to help and save every caller in distress from my console, especially the elderly and children because they hold a very soft spot in my heart.

Ability to Portal

This Superpower would give our Dispatchers the ability to portal from console to bed.  We all need that extra hour of sleep between back to back 16 hour shifts!  #DispatchersNeedZZZs

No You May Not Borrow Our Crystal Ball!!

When it comes it wishing for a superpower in an ECC, I think we could all be in agreement that having an actual crystal ball and able to see the past, present and future would …

Superhuman Speed

Our dispatching team do a phenomenal job. They go above and beyond in making sure our officers are safe and secure at all times. During hectic times they remain super calm and communicate effectively.

**POW** Superhuman Intelligence – Location Manipulation **BOOM**

Dual superpowers??? That’s right! Superhuman Intelligence and Location Manipulation**BOOM**We absorb knowledge at super speed and manipulate objects to locations**BAMM**we are an enormous asset to our partnering agencies with our unbelievable knowledge of everything **POW**our ability …

Pause, Rewind, and Playback…

Two very crucial parts of dispatching are loving what you do and loving who you do it with. Dispatch may be a calling, but it is also your family. Quite often in our families, there …