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A Message from APCO’s President

Since I became your APCO president in August 2015, I have been talking about the importance of WE and I can’t think of a better time to reinforce that than during National Public Safety Telecommunicators Week (NPSTW). You might work in a big city consolidated PSAP or a rural 9-1-1 …


Every year during the second week of April, the telecommunications personnel in the public safety community, are honored. This week-long event, initially set up in 1981 by Patricia Anderson of the Contra Costa County Sheriff’s Office in California, is a time to celebrate and thank those who dedicate their lives …

NPSTW: The Backstory

Each year, the second full week of April is dedicated to the men and women who serve as public safety telecommunicators.  Although we know from history that the idea started in 1981 with Patricia Anderson of the Contra Costa County (Calif.) Sheriff’s Office, we’ve learned a little more regarding how that came about.