Telecommunications are adaptive, they can shapeshift into someone taking control, or be calm and help someone who is erratic. They are the invisible force, out of the corner of an eye, the ones with the invisibility cloak that directs public safety with a sky-high view. They are the masters of multitasking, with octopus arms reaching in many directions. They are intelligent, controlled, keepers – of – the – peace who is not valued enough in this world. They save the day with a mask on and return to the world which doesn’t know their identity or value. They are heroes. Everyday.