When people call 911 it is usually on the worst day of their lives. They or a family member is hurt or worse. I wish as a telecommunicator that I could have the ability to help heal that person just by talking to them through the phone. Telecommunicators are considered the FIRST first responders even though we don’t respond to the scene, but I personally feel helpless because the only thing I can do is send another person to help them or give them some basic instructions for first aid/CPR until someone with more experience arrives on scene. Having the ability to heal people through the phone and saving more lives would be an amazing superpower.