As a dispatcher, everyday, we face someone’s worst day. In my communications center we have reached a critical staffing level and that is a communications centers worst day(s). We have mandatory overtime, adjusted schedules and added duties. What makes our center unique and why all of the dispatchers who work in my dispatch center inspire me is because through all of it and the pandemic they have thrived. They have not wavered from providing excellent service to our callers, officers, firefighters, etc. These amazing dispatchers come together like a family and support each other to support their community which makes them everyday superheroes.