Miami-Dade Fire Rescue Dispatch

Submitted by Jessica Lafarga

Miami-Dade Fire Rescue Dispatchers and Supervisors dispatch approximately 230,000 Fire and EMS emergencies per year.  We have three (3) radio channels that dispatch all of the calls with two (2) tactical dispatchers that handle any assignment that is greater than four (4) units.  There is a Medcom dispatcher that monitors hospital radio traffic and a Local Government dispatchers that handles street signs / road emergencies.  We have a staffing of 55 Dispatchers and 12 Supervisors.  Our Dispatchers work roughly 77,000 per booth annually.