Our Center

City of Newport News Emergency Communications

2020 brought so many firsts for our center and I am inspired daily by my coworkers. Working our way through a pandemic, holding 4 in person academies, hiring 33 new team members and training them. Our team hit it out of the ballpark last year and I can not begin to tell you how proud I am to call them my co-workers. I hope they never lose sight of the drive to help those in need, be the ear that someone (citizen or sworn) needs and they always continue to practice “Excellence in Action”. For the first time in over 25 years our center is fully staffed and on our way to having 10 over hires for our division. Without our team we would have never accomplished this! 2020 was the biggest challenge yet and we persevered making it to the other side!!