Last year was a whirlwind of a year, and we are starting this year off with high hopes. We are working to integrate some needed upgrades to a few of our systems this year! Therefore, we are reviewing and rewriting our policies and going over every detail of the systems upgrades with a fine-tooth comb. All of this while being understaffed and taking on many additional tasks. The men and women of this center have shown great dedication to this center and are willing to go above and beyond the call of duty to get the job done. We are all like family and the center has become a home away from home to us all. The Administrative staff has stepped up to pick up where needed, and give the Communications Officers a break. They includes the CO’s in the decisions and have really listened and heard the voices of the CO’s. Our Communications Officers will volunteer their time to come in early, leave late, or even show up on their off days if needed. We are also looking to add a few more members to our team soon!
Last year, during TC week, we mixed things up a bit and gave out fun awards based on the job (CT, LAW and Fire dispatch), call volume, making times as well as fun awards such as Favorite Southern accent. We had meals brought in for each shift, special gifts for each CO, dress-up days which included a bit of friendly competition, and we even had big restaurants cater to the center which allowed the shifts time to have dinner with the Director (shifts 1 and 2 together and shifts 3 and 4 together) in a very decorated and festive setting. This year, we hope to mix it up again. and the center is currently in the beginning stages of planning and idea gathering for this amazing and well deserved week, and can’t wait to see what’s in store this year!