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2020

City of Bullhead City 911 Communications Bureau

The Bullhead City 911 Communications Bureau dispatchers, with the Fort Mojave-Mesa Fire Department, as part of the CPR Life Links program initiated a CPR protocol that is structured to get bystander CPR started faster.

Mooresville Police Department Dispatch

May 4th, 2019, our department lost an officer in the line of duty. Like so often occurs in such chaotic situations, our spirits and souls were greatly tested.

Lincoln County E-911

In August 2019, the center suffered a cyber attack from ransomware that crippled all technology and software. The Communications Center worked without CAD for 22 days.

Wood / Wirt County E9-1-1, WV

The individuals pictured were recognized for their professionalism and efficiency in handling a traumatic amputation call.

West Allis Communication Center

The lightning strike completely disabled our dispatching capabilities, by damaging our radios, telephones (911 and non-emergency lines) and computer CAD systems.

HISD POLICE DEPARTMENT

Last year, Tuesday, September 17, 2019, around 9 a.m. the City of Houston was hit with Tropical Storm Imelda with 43 inches of water. Our dispatchers did a phenomenal job directing officers to high ground, open roads and finding alternative higher ground to move school buses.

Barbour County 911

We have undergone 2 administration changes and have had multiple employees leave. The five employees who have stayed have worked countless hours over overtime and teach the new hires the proper procedures and techniques.

Covington-Newton County 911 Center

CPE changed my life and renewed my passion for communication. In September, I accepted a position as the Operations Manager at Covington-Newton County 911. I’m honored to work with great people who have a lot of passion for their community and the 911 Center.

Paulding County E-911 Communications

While working to integrate some needed upgrades to a few of our systems this year, we are reviewing and rewriting our policies and going over every detail of the systems upgrades with a fine-tooth comb.

Northbrook Police Department

This past year was filled with projects, the most involved one being the acquisition of a new 911 phone system and the formation of a 911 network with our neighbor to the west.

We Want to Buy You Lunch … Again!

For NPSTW 2020, we are again offering to “buy you lunch” but this year, recognizing the vast difference in comm center sizes, there will be two prizes.