St. Joseph County 911

Submitted by Carly Etter

Our comm center has been through the struggle for the past four years as we consolidated down into one center. Our dispatchers have given their blood, sweat, and tears to ensure our citizens are safe and receive the response they deserve, despite the fact that they were working hours upon hours of overtime. We are finally on track to reaching our goals and creating a better environment for our dispatchers with our new director Ray Schultz. He has also led the team to get a new and better CAD system which will allow our dispatchers even more relief as having a reliable CAD is square one! They have all worked so hard these past few years and stuck in there to see the light at the end of the tunnel!