Our dispatchers have the superpower of being the informational hub and nucleus of our city. They are the calm in chaos, the trusted lifeline between our citizens and field personnel; they are efficient, brilliant and creative. They have the ability to power through a pandemic, a severe staffing shortage, and stepped up to train several new employees. They have proven that they are resilient, passionate about their role in our dispatch center and have been a cooperative force of morale boosting efforts!!