Currently browsing category

A Day in the Life

A Day, a Month, a Career in the LIfe of a Telecommunicator

911 What Is Your Emergency?

Please click the link and watch Shreveport Fire Department Communications Division in action. Black Helmet Films, producer of the “Another 24” mini-series about the life of firefighters, has put together a new video to showcase …

Save the Ice Cream

At the time, I was working at White Settlement Pd. The electricity was out for part of the city due to a big storm passing through. An elderly lady called wanting to know when the …

Not Like Every Day

That day that starts like every day. 911 calls, non-emergency calls, dispatching units, running names and vehicles, entering, locating, clearing, repeat, just like every day. Until that call comes in that says that all available …