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A Message from APCO’s President

Since I became your APCO president in August 2015, I have been talking about the importance of WE and I can’t think of a better time to reinforce that than during National Public Safety Telecommunicators …

A Life-Changing Call

(Recording of a 9-1-1 call in which a dispatcher guided a husband through CPR on his wife, who had collapsed.) I can’t tell you much I love my job and the amazing feeling I had …

About NPSTW

Every year during the second week of April, the telecommunications personnel in the public safety community, are honored. This week-long event, initially set up in 1981 by Patricia Anderson of the Contra Costa County Sheriff’s …

Have Some Fun With Theme Days

Many agencies choose to celebrate NPSTW with dress themes for different days during the week. Here are some of their ideas from previous years: 

A Token of Your Appreciation

Comm centers across the country take the opportunity during NPSTW to recognize outstanding employees. Some have banquets and bestow awards, while others take a more casual approach.

Tell Us Your Story

As a public safety telecommunicator, you’ve heard it all. Now we want the rest of the world to hear about you. For National Public Safety Telecommunicators Week 2017, we’re collecting your stories and sharing them …

Celebrating NPSTW Without a Budget

So you want to celebrate public safety telecommunicators week, but you don’t have any designated funds? Here are some creative low/no cost ideas shared by your peers:

NPSTW: The Backstory

Each year, the second full week of April is dedicated to the men and women who serve as public safety telecommunicators.  Although we know from history that the idea started in 1981 with Patricia Anderson of the …

Extending the Recognition

In addition to offering an opportunity for celebration and recognition within your agencies, NPSTW is the perfect time to reach out to other PSAPs, the media and government agencies asking them to help honor telecommunicators and their …