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Celebrating NPSTW

How your comm center celebrates NPSTW

Our Team Means The World to Us!

This year we are using a global theme to express our appreciation for the amazing work the team at Yolo 911 does! We plan for themed days with foods, contests, prizes and activities.

Akimeka, LLC: Join the Movement – Light Up Gold

To honor the work the telecommunicators – Thin Gold Line – do as first responders and the sacrifices they make to serve the public, Akimeka is showing our appreciation virtually. We are encouraging all organizations, agencies, and individuals in the industry (or not) to Join the movement with Akimeka during …

NPSTW 2020 Contest Paused;
Support & Recognition Continue

In light of the gravity of the COVID-19 virus situation and the additional work and stress that will fall on our members and others in the public safety community, we are pausing our NPSTW contest. When we re-open it in the future, all stories already posted in the 2020 contest, as well as their “likes” will be maintained.

How Are You Celebrating?

It’s that time of year again! Use the form below or add a comment to tell us how you celebrate NPSTW.

NTW 2019

  We had a week-long celebration of NTW, each day had a different theme. The Division raffled at 65″ television to raise funds for the week’s events. Patrol provided food. The NTW Committee created 2019 NTW Facebook page where employees could post pictures and participate in various games, including a …

Week-Long Plan to Acknowledge Amazing 911 Call Takers and Dispatchers

In honor of National Public Safety Telecommunicators Week, the City of Chicago Office of Emergency Management and Communications (OEMC) is implementing a week-long plan to acknowledge our amazing 911 call takers and dispatchers. The plan includes creating various graphics to post on social media throughout the week; working with CPD …

National Telecommunicators Week-Through the Decades!

We are celebrating National Telecommunicators Week as “Through the Decades”! This week we will go through the 1940’s-2000’s with games and activities that are era themed. Each day they can dress up as the era and have the opportunity to win prizes and one grand overall prize for whoever earns …

YOLO 9-1-1 Super Heroes

This year we are celebrating our heroes with a super hero theme. We have a week planned of lots of games, activities and food, of course!

Getting Better Every Year at Celebrating

  Our communication center has gotten better every year at celebrating this week! Themed days, from Viva La 911, to Luaus! Our supervisors allows us to do no-uniforms all week with jeans! And even some of the local businesses have got involved and donated food and beverages to our team …

OPCD Goes ALL OUT for #NPSTW

OPCD celebrates NPSTW just like New Orleans celebrates Mardi Gras!! Party, party, party! We have themed days like Nerd Day. We also have BBQ’s out back and we are given gifts from our Supervisors and Executive Director. We end the party with a Proclamation Ceremony at the City Council Chambers …

The BEST TC WEEK EVER!!!!

Myself and co-supervisor Maura Maschinski have created a list of quizzes and contest that started on February 3rd. Contest includes perfect attendance through March 30th. 100% on QA’s through March 30th, dispatch quizzes, reciting the department’s mission statement upon management’s request, etc. We purchased pretend money that looks so real …

Montgomery County Celebrations

We had a fun filled week! We played Telecommunicator Bingo, Jelly Bean count and ” How well do you know your co-worker? “during the week. The games seemed to be a big hit and we only did them on certain days. We had raffles and also did Candy Grams. We …

West Chester, Ohio, Thanks 911 Emergency Dispatchers

West Chester is singing the praises of its unsung heroes this week during National Public Safety Telecomunnicators Week (NPSTW). NPSTW is celebrated every second week of April as a way to say “thank you” to 911 emergency dispatchers for their commitment to public service. As first responders, dispatchers are often …

Dedication Video

This year we celebrated with an all new dedication video. The video was full of “thank you’s” and gratitude from fellow airport employees. Dispatchers enjoyed ice cream sundaes from Cold Stone Creamery as they watched the video. The dispatchers were also given gift bags full of goodies and t-shirts.

NTW 2018

We had a theme week for our center which included: Crazy Hat/Hair Day, Decade Day, Hippie Day, Beach Day, Cowboy/Farmer Day, Patriotic Day and more! We have had treats delivered every day our dispatchers and folks have come in on all shifts to say THANK YOU for what you do. …

Glendale Arizona Telecomm Theme Week

We have put a lot of work into the week and have made it very successful. This week has been a theme week with dressing up each day from GREASE, Mardi Gras, Western Day, Marvel, Aloha Friday. We were able to give each Dispatcher a SWAG Bag with a personalized …

I Celebrate You!

​Dear Fellow Dispatchers, Operators, Telecom­municators, You deserve to be celebrated for the services you provide to your community and the field personnel of the agencies that you dispatch. I celebrate YOU! You deserve to be recognized for the sacrifices you make; working nights, holidays, weekends with little to no sleep. …

NPSTW Trail Mix

This year we did a make your own trail mix bar! We bought trail mix favorites by the pound at a local store and supplied Tupperware to everyone for storing.  It was a great alternative to the sugary donuts and cakes we have had in the past! Then on Wednesday we …

Food, Treats and Gifts All Week

Our week is jam packed to celebrate the hard work all of our dispatchers put in! Monday our Admin staff provided breakfast! Tuesday the shifts got pizza for dinner! Wednesday and Friday San Bernardino County Firefighters Local 935 is doing a BBQ and has invited all of their personnel to …

A Week-Long Celebration of Staff

We have a week long celebration of our staff. Each day is sponsored by a different group within the Sheriff’s office from Police Officer’s Guild to the various Union’s representing the Comm. Center to the S.H.E.R.I.F.F. Fund to the Soup Ladies (www.soupladies.org). Each day has a different theme and food/beverages …

NTIA Celebrates the Nation’s Public Safety Telecommunicators

David J. Redl, Assistant Secretary for Communications and Information and NTIA Administrator, published this piece marking National Public Safety Telecommunicators Week and recognizing the men and women who work behind the scenes. https://www.ntia.doc.gov/blog/2018/celebrating-nation-s-public-safety-telecommunicators

Nine One One

Thought I would just send you the poem that I wrote for this week. You can see it on FB by this link or read below Nine One One Nine one one Linking life out of death On the worst days of life A loved one’s last breath All the …

Celebrating National Public Safety Telecommunicators Week

From April 8 to 14, our Public Safety Communications Center will celebrate with themed dress attire, a window decorating competition, Ding Awards, a light-hearted awards reception and more. We provide lunch , we do snow cones , we have an article featured in our local work newsletter highlighting our men …

NPSTW in Virginia

Good evening, Virginia. On this first day of National Public Safety Telecommunicators Week, I want you to know how grateful I am and the Board is for the work you do, the way you do it, and the support and energy you give each other and this Chapter. Attached is my take …

We “connect people in need to people with solutions”

In support of National Public Safety Telecommunications Week, I posted the following on our Facebook page. Today, April 8, 2018 begins National Public Safety Tele Communicators Week and it continues until April 14. Every year during the second week of April, telecommunications personnel in the public safety community are honored. …

Charlie Shift Rocks!

The Emergency Communications Center at the Polk County Sheriff’s Office celebrates PSTW every year and this year is no different. The enclosed photo is the kickoff day for the week and is Charlie shift celebrating with pajama day and breakfast made for them. We have theme days and lunch planned …

A Message from APCO’s President

During the week of April 8 – 14, 2018, our emergency communications centers around the country will be celebrating their public safety telecommunicators in a variety of ways. One of the simplest and easiest ways to celebrate these professionals is through recognition of what they do every day, which is …

Jefferson County Celebrates

This is how Jefferson Co. E-911 will be celebrating and our memo that we sent out: Jefferson Co. E-911 is please to announce the plans/schedule for National Public Safety Telecommunicators Week. THEME DAYS: Each day will have a theme assigned to it. Food that day will be based on the …

Aloha Week

Sweets Day, Meal Day, and Casual Dress Day to wear 911 T-shirts jeans and sneakers. Color your Tiki mask and Hawaiian shirt and post on lockers. Name your Luau bear. Create a recipe for tropical drink. Create recipe using SPAM. Photo booth for group photos of shifts. Gift bags and …

Ice Cream Sundaes and More

Our County Commissioners signed a proclamation at their last meeting. Also, I will be bringing in Ice Cream and Sundae toppings (chocolate/butterscotch syrup, sprinkles, whip cream, cheries, etc) for all the shifts. Also, we plan to take a couple of dispatchers to the local radio station to do an on …

The Golden Year for the Thin Gold Line

Each team (T1Days, T1Nights, T2Days, T2Nights) are making large window decorations telling the story of the history of each agency we are partnered with (we are a combined communications center). Our Support Services Unit (training academy) will decorate 2 windows with the overall history of 911 and 911 around the …

Our Telecom Week Tradition

Klamath 911 is the primary PSAP for Klamath County, Oregon. We dispatch for about 30 different Police, Fire and EMS agencies. I have been the Director for over 5 years, and an employee starting as a dispatcher some 20 years ago. Dispatchers everywhere should take pride in what they do …

National Telecommunicator Week Superlative Awards

Here are a few suggestions for fun awards: The Gumby Award – to the person who is always flexible. The Simon Cowel Award – to the person who you can always count on to be brutally honest. The Alfred Pennyworth (Batman’s butler) Award – to the person who is always loyally behind …

Appreciating our dispatchers!

I was a dispatcher for 20 years and we hardly ever received any recognition. So when I was recently hired as the 9-1-1 Coordinator for Huron County, I vowed to change that practice. We have 4 PSAP’s and I decided to make goodie baskets for each PSAP. I had thermos …

Showering Them With Gifts

This year both myself and my Director are new to our positions and have come from the Dispatch floor. We decided to celebrate our Dispatchers and have been planning for National Public Safety Telecommunicator Week for months now. We have been updating our center with new paint, décor, new chairs, …

We Love Our Chambers 911 Telecommunicators, Chambers County 911

Every day we have a local business provide breakfast, lunch or dinner to our staff. We play the 911 Bingo, local businesses donate items and we do a drawing. Each day during this week has a theme, we dress to that theme. Fire, EMS and Police departments we dispatch for …

Dispatcher Week at FC911

Here at Fort Collins 911, we take NPSTW celebrations to a new level! Every year, members of our Rewards and Recognition Committee pick a theme for the week, organize activities and games for each day, and also coordinate meals for EVERY shift during the week. During the week, we have …

Have a Little Fun With It

We honor our Emergency Telecommunications Officers every year. We have been having an Annual Awards Night for a number of years now. Over the past few years we have added on more fun. All week we try to do something each day. The supervisors cook a meal for their shift. …

From Streamers to Stress

NPSTW 2017 started out as an agency wide celebration and recognition of Suffield’s three (3) full-time and two (2) part-time Public Safety Dispatchers. The Police Chief’s Executive Assistant and Records Clerk had snuck in Sunday morning to decorate the Dispatch Communications Center with blue and gold balloons and streamers as …

Makeover

Among other things, the best thing that our administration did was a surprise makeover of our break room. They brought in a new table, chairs, recliner, and added a couch, along with other improvements and amenities. We didn’t realize how badly it was needed until it happened.

Cookout for Communications!

In recognition of National Public Safety Communications Week, the OCSO gathered donations from deputies and friends to fund a cook out for not only our own public safety dispatchers but those from all agencies in the county. The dispatchers on duty were taken plates of smoked chicken, ribs, hamburgers and …

Theme Days for the Week

My dispatchers got together and picked 7 differently themed days. So far we have had superhero day, sports team day, 80’s day and shift color day. Please see some of our fun photos attached!

This.Is.Dispatch.

This.Is.Dispatch Dare to listen in to experience a day in the life of a 9-1-1 dispatcher. You never know what's waiting for you on the other end of the line but we're always ready; whether it's an emergency, a trauma, an adult or child, a misdial or just a general …

Fairfax County Thank You

Public safety personnel from our Police Department, Sheriff’s Office and Fire and Rescue Department take a moment to say thanks to the staff of the county’s 9-1-1 Center — Fairfax County’s public safety telecommunicators — the first of the first responders who are always there, always ready, 24/7, 365 days …

PSTs Honored, Recognized in the News

In the weeks leading up and beginning this week, many local and national newspapers have published stories about NPSTW. Some have recognized individuals, some have focused on events, and a good number have highlighted the demanding and generally unseen role of public safety telecommunicators as first first responders. Take a look at this growing list of stories about …

A Message From APCO’s President

This past year has shown a light on public safety telecommunicators. In September, APCO initiated a campaign to ensure that the federal government accords telecommunicators the recognition and respect they deserve by being reclassified as a “Protective Services” occupation. We asked you to submit comments explaining how you protect the …

Thank You Video From Citizens and First Responders

One of the recurring themes I’ve heard from fellow call takers and dispatchers is nobody says thank you for the work that we do and that it’s a thankless job. The team at the El Paso Teller County (CO) 9-1-1 Authority set out to develop a tribute video for NPSTW …

Let’s Have Some Fun

NTW is one of my favorite weeks of the year. I have been organizing NTW for a few years now. Our Assistant Director is a huge help to me and helps me make this week possible. I go around to local businesses and ask if they want to donate anything …

We Are The Ones in 9-1-1

See the Austin Police Department’s Facebook, Instagram and Twitter sites for a recruiting project we are working on. We just started a two profile series called “Meet the Ones in 9-1-1” as we build up to TC Week. We will also feature content during the week. We are planning a …

How Are You Celebrating?

Proclamations, theme weeks, no-uniform days, cook-offs … there are so many ways to make the week special. Use the form below or add a comment to tell us how you celebrate NPSTW.

Keep Going

My name is Melissa and I am proud to say that I have served in Public Safety for 22 years. Some good times and some very hard times. Comparing the present to the past there have been so many changes and yes we know how some feel about changes. UGG! …

Rep. Norma Torres Introduces NPSTW Resolution,
Speaks About Honoring Telecommunicators

  On April 13, 2016, United States Representative Norma Torres  (35th Dist. Calif.), herself a 9-1-1 dispatcher before entering politics, introduced a resolution on National Public Safety Telecommunicators Week. “After 17-1/2 years as a 911 dispatcher, I know firsthand the challenges our public safety dispatchers face, the stress they are put under, and the …

How we celebrate NPSTW @ UKPD

This year we chose to honor our Telecommunicators by having a giant banner that says “We Appreciate You” and we had everyone in the department write a note expressing their thanks. There were also baked brownies and other goodies made by others in the department and from the Wives Behind …

Telecommunicators, NPSTW Are Big News

This month, more than 300 newspapers have written about NPSTW and the recognition due public safety telecommunicators for their demanding and generally unseen role in emergency response. Browse the still growing list to see the multitude of ways agencies and communities are honoring those working in their comm centers.

Dedication and Recognition Countywide.

Putnam County WV 911 Telecommunicators were recognized for their hard work and dedication. The County Commission and the City of Hurricane signed Proclamations acknowledging National Public Safety Telecommunicators Week in Putnam County, WV.

Kern County NPSTW 2016

This year at our center, located in Bakersfield California, we are having a blast ! Each shift has participated in a dress up contest including support your sports and Patriotic day. At the end of the week the person with the best outfit will win a prize. We also purchased …

Dispatch Appreciation Week 2016

This year we gave our staff years of service pins for 5 or more years of service. We put 4 bags with gift certificates attached to the bags, and each dispatcher put a ticket in whatever bag they choose. For every time they come shift and every 911 call they …

A Week of Appreciation and Food

Generally it is a week of appreciation and FOOD! Our Fire and EMS agencies along with our administrative staff provide a lunch or dinner for each shift every day of the week. Command Staff from all of the departments we work with either stop by or send messages expressing their …

City of Burlington Proclamation April 10 – 16 as PST Week

Fire Public Safety Telecommunications staff were invited to the April 11th City of Burlington Council Meeting where the Mayor read a proclamation to Council and attendees (also webcast) proclaiming Apr. 10 – 16 as Public Safety Telecommunicators Week in the City of Burlington. The Mayor’s Proclamation read as follows: The …

A Special Week

This has been a special week for staff – on Monday the Fire Marshal’s office dropped off 3 foot sandwiches for each shift (with chips and drink) – on Wednesday the Police Chief had an Edible Arraignment delivered for staff. Each staff member received a 911 Dedicated Hero sweatshirt and …

No Uniforms All Week

We are fortunate enough to work for a Department that is allowing us, ALL WEEK, with no uniform. Each day is a designated theme and today for us is sports day!  As you can see, we are enjoying it! Thank you to ALL of you out there that are Telecommunicators, …

Franklin County PA NPSTW

Attached you will find a picture of a few of the dispatch staff from Franklin County, PA Department of Emergency Services. On the left is Megan Ruby, dispatch liaison from our regional EMS governing body, the Emergency Health Services Federation of New Cumberland, PA. The EHSF was kind enough to …

Game Ideas for NPSTW

In the past we had played a few fun games that everyone seemed to enjoy. We have had a jar of different kind of M&M’s with money hidden in a Ziploc bag inside. Whomever came closest to guessing the number of M&M’s (without going over) won the jar and the …

A Week of Events

We host a week of events. Mon-Fri we do “spirit week” and I pick a different theme for each day. We obtain lots of donations and we always host a food competition on Wednesday. This year’s competition is “chopped basket” and I chose 3 ingredients the employees must use to …

NPSTW Cook-off Competition

Our center is looking at doing a friendly cook-off competition with other local center.  We do not have a commercial kitchen and are forced to cook creatively with crock pots, microwaves and nuwave cooktops.  So we’ve challenged our “neighbors” to bring their best dish.  

NPSTW 2015: Cajun Theme

Every year for National Telecommunication week we pick a theme and go all out with it. We decorate our break room, host a party, and dress according to out theme. This year was Cajun Theme. As we donned our overalls, bonnets, and camouflage, we were treated to 40 lbs of …

NPSTW 2007: Open House

Union Township celebrated Telecommunications week by hosting an open house for our Communications Specialists (dispatchers) and their families. We felt it was not only important to recognize our dispatchers, but also an opportunity to show their families exactly what they do and how important and demanding their job really is. …

NPSTW 2015: Theme Days

Sheriff Darnell punching out a shark! Communications Training Staff from left to right, Tommy Clifford, Kim Kutner, Danielle Brightmon, Carole Burchfield, Nicole Ferguson, Danika Lubold, Mable Parales, and of course, Sheriff Sadie Darnell.

NPSTW 2015: Group Photo

Each year we take a group photo – we are a very small but tight knit group. As far as celebrating – we had a potluck and invited our families. We announced our Telecommunicator of the Year (Charles Shepard) and enjoyed spending time together as we often don’t see those …

NPSTW 2007: Recognition

Dispatchers were presented proclamations from the State of Mass House of Representatives and the City of Gardner for National Public Safety Telecommunicators Week and honoring our dispatchers. It was a nice afternoon! Also the Chief, Neil Erickson and myself Disp. Supervisor Laurie Favreau gave gifts of new jerseys to all …