Congratulations to Our NPSTW Contest Winners!
The votes are in! Plus, listen to the NPSTW 2025 playlist.
A Message From APCO’s President
I solemnly celebrate those who answer the call, offering the only help anyone could send, even though we may never hear their stories.
Sharing Our Gratitude for Public Safety Telecommunicators
From APCO International.
TMA’s NPSTW Letter to APCO
On behalf of the Board of Directors, the membership community, and the staff of The Monitoring Association (TMA), we are delighted to extend our warmest wishes to APCO International, its leadership, and its members as you celebrate National Public Safety Telecommunicators Week, April 13–19.
What’s the Soundtrack of Your Agency?
Chances are you have called someone a rock star, or someone has called you a rock star. And, frankly, we think you all deserve it. So this is a chance to make your rock and …
How Do You Celebrate?
Take our poll and see how other organizations are celebrating! Results
Congratulations to our NPSTW 2024 Winners
Thank you to all who participated in the NPSTW 2024 contest “What is Your ECC’s Movie?” We loved reading the creative storylines and we commend the imaginative graphics. We wish we could reward you all, …
Presidential Letter for National Public Safety Telecommunicators Week
President Biden issued a letter recognizing this year’s National Public Safety Telecommunicators Week.
A message From NTIA in Honor of NPSTW
A message from Assistant Secretary of Commerce Alan Davidson of the National Telecommunications and Information Administration in honor of National Public Safety Telecommunicators Week.
A Message From Congresswoman Doris Matsui in Honor of NPSTW
Congresswoman Matsui is a strong advocate for 9-1-1 professionals, as demonstrated by her support for classifying them as “protective service occupations” via the 9-1-1 SAVES Act and her leadership with the Emergency Reporting Act, …
A Message From The Monitoring Association in Honor of NPSTW
On behalf of the Board of Directors, membership community, and staff of The Monitoring Association (TMA), it is with great joy that we extend our best wishes to APCO International, its leadership, and its members …
The Usual Suspects
Atlanta 911’s ECC Movie is “The Usual Suspects.” The plot is that on any given day, you can catch co-workers mentoring and encouraging one another, stepping up where needed, and working like a well-oiled machine. …
A Message From APCO’s President
Each year the second week in April is known as National Public Safety Telecommunicators Week and a chance for the over 100,000 public safety telecommunicators working in emergency communications centers (ECCs) across the globe to …
Ideas for Getting Recognition From Partner Agencies, Media and the Community
Our final post focuses on getting recognition from partner agencies, government departments and the public. Here are some ideas suggested by other emergency communications centers.
Ideas for NPSTW Gifts and How to Fund Them
95% of responding agencies said they provide gifts to their public safety telecommunicators during NPSTW. In this post, we share ideas for gifts and how they are financed.
Ideas for NPSTW Theme Days
Theme days are a fun and inexpensive way to celebrate. In this post, we share the answers to the question: Do you celebrate theme days? If so, what have been some of the staff’s favorite days in which to participate?
Ideas for Celebrating NPSTW
In February 2024, APCO’s Member & Chapter Services Committee (MCSC) surveyed chapters about how they celebrate National Public Safety Telecommunicator Week. The survey included questions about financing NPSTW, theme days, gifts, public recognition and more. …
Congratulations to Our NPSTW 2023 Contest Winners!
Thank you to all who participated in the NPSTW 2023 contest “Who Is Your Sidekick or Super Team?” We loved reading so many compelling stories from our favorite superheroes. All of the entries demonstrated the …
Congratulations to the 2022 NPSTW Contest Winners!
Thank you to everyone who participated in our NPSTW contest asking what superpowers are possessed by or desired by public safety telecommunications. You are all superheroes in our book! The winner of the $100 gift …
Who Is YOUR Public Safety Superhero?
NPSTW contest coming soon! It’s been a tough year, and we know that all of you are superheroes, but now we want to know who inspires YOU, in or out of the ECC? Maybe it’s …
[VIDEO] Westchester County Department of Emergency Services – Emergency Communications Center (Valhalla, NY)
During NPSTW 2020 a number of the agencies we dispatch, are providing meals to the team in appreciation for their hard work and dedication. In addition, one of our fire based customers created the video in honor of the 60-Control team.
We Want to Buy You Lunch … Again!
For NPSTW 2020, we are again offering to “buy you lunch” but this year, recognizing the vast difference in comm center sizes, there will be two prizes.
St. Louis County Police Bureau of Communications Is 2019 Winner
The Association of Public-Safety Communications Officials (APCO) International announced today that St. Louis County Police Bureau of Communications is the winner of APCO’s National Public Safety Telecommunicators Week (NPSTW) 2019 contest, in which emergency communications …
Tell Us Your Story
In our minds, people can never hear enough about the heroic and everyday things you do. So we’re asking you again to submit your stories during the lead-up to NPSTW 2018. Tell us what means …
Recognition, Good Wishes and Appreciation on Twitter
Read what agencies and individuals around the world are saying to and about public safety telecommunicators in honor of NPSTW 2016, and use hashtag #nsptw to voice your own thoughts. [fts_twitter search=#npstw%20-RT +exclude:retweets exclude=retweets twitter_height=1200 …
