Dispatchers Are Detectives Too
During your assigned shift you dispatched officers to the B2 Enterprises Gun Store to investigate the theft of a firearm that just occurred. An unknown person had stolen a shotgun from a countertop in the gun store.
The Promise
I have been a dispatcher with the Birmingham Police Department for more than 17 years. I began my career on the 3-11 …
A Life-Changing Call
(Recording of a 9-1-1 call in which a dispatcher guided a husband through CPR on his wife, who had collapsed.) I can’t …
An Unusual 911 Call
This happened while I was working as a dispatcher for the Washington County Sheriffs Office in Blair, Nebraska. One morning I received …
It’s a BOY!
January 29th, 2015 started out in the dispatch center like any other day. We arrived at 0600 to start the shift, and …
Unexpected Negotiations
I started my career as a 911/police dispatcher in 1998 at the Salt Lake City Police Dept. I grew up listening to …
Self Dispatched First Responder
On 04/21/97, I began my journey as a public servant with the Shreveport Fire Department. Our agency is the primary PSAP and …
Switched Frequency Helps Officer in Trouble
I began my career as a 911 dispatcher just about six years ago. Four short months into my career I heard my …
GPS Saved a Life
Roughly six months ago I was working a radio when I was notified by a call taker that she received a 911 …
Quick Action Saves Man from Fully Engulfed Overturned Vehicle
I was sitting at the police console that dispatches for 4 cities including Black Diamond, Wash. on a Sunday morning. Black Diamond …
