Tell Us Your Story
In our minds, people can never hear enough about the heroic and everyday things you do. So we’re asking you again to …
From Streamers to Stress
NPSTW 2017 started out as an agency wide celebration and recognition of Suffield’s three (3) full-time and two (2) part-time Public Safety …
Makeover
Among other things, the best thing that our administration did was a surprise makeover of our break room. They brought in a …
Cookout for Communications!
In recognition of National Public Safety Communications Week, the OCSO gathered donations from deputies and friends to fund a cook out for …
Theme Days for the Week
My dispatchers got together and picked 7 differently themed days. So far we have had superhero day, sports team day, 80’s day …
This.Is.Dispatch.
This.Is.Dispatch Dare to listen in to experience a day in the life of a 9-1-1 dispatcher. You never know what's waiting for …
Fairfax County Thank You
Public safety personnel from our Police Department, Sheriff’s Office and Fire and Rescue Department take a moment to say thanks to the …
New Year’s Eve
Many years ago I was working the 3pm to 11pm shift on December 31st. I got a call around 11 pm from a …
PSTs Honored, Recognized in the News
In the weeks leading up and beginning this week, many local and national newspapers have published stories about NPSTW. Some have recognized individuals, …
Lost Boy
I started my career in 1978, working for the Casper, WY, Police Department. I hadn’t been there long when I took a …
Each Call Could Mean a Life
Many years ago I started this journey, a journey to become an underappreciated seldom seen very important part of emergency services. I …
The Reason
I grew up in a small town (Ionia) near here. I watched Emergency on TV when I was young, but never thought …
A Message From APCO’s President
This past year has shown a light on public safety telecommunicators. In September, APCO initiated a campaign to ensure that the federal …
9-1-1 — Vital and Complex
I started my career with the Jacksonville Sheriff’s Office in 1993 as an emergency communications officer. I worked my way through call …
Thank You Video From Citizens and First Responders
One of the recurring themes I’ve heard from fellow call takers and dispatchers is nobody says thank you for the work that …
Let’s Have Some Fun
NTW is one of my favorite weeks of the year. I have been organizing NTW for a few years now. Our Assistant …
The Call That I Won’t Forget
It was a slow weekend morning in the tiny suburban city that I used to work for. You were my first and …
We Are The Ones in 9-1-1
See the Austin Police Department’s Facebook, Instagram and Twitter sites for a recruiting project we are working on. We just started a …
The Last Voice
When you work with a group of officers, especially if you tend to take the same shift rotation after rotation, you become …
How Are You Celebrating?
Proclamations, theme weeks, no-uniform days, cook-offs … there are so many ways to make the week special. Use the form below or add …
Officer Needs Assistance
It was not “my officer” but his cries for help pierced my soul just the same. “I have been shot!” are four …
Helping Hand
I began my life venture on the private side of Public Safety for a gated community. We were sworn officer, first responder, …
It Was Good to Know You
Early in my career, probably in 2004 or so I received a call from a man who lived in one of our …
Team Work
At approximately 1300 on June 7, 2016 we received a phone call from a very distressed young man who, along with two …
I Know My True North
I know my true North. We all have our own. The moral compass inside where our integrity pulls the needle to your …
Thunderbird Down
On June 2, 2016 the U.S. Air Force Academy was hosting the U.S. President for the 2016 commencement exercise and the Air …
Two Year Old Having a Seizure
I was working day shift on Thursday August 4, 2016 at the Call Taker position for the Wood County Central Communications Center …
Suicidal Victim Gets Help
On December 20, 2016 at 10:15 a.m., Dispatcher Catie Guzman was on duty in the Communications Center for the University at Buffalo …
Guardian of the County
I have had the pleasure of being a 911 dispatcher for police, fire and rescue for a little over ten years. I …
More Than Just a “Paycheck Job”
In May of 2012, I started my career as a 911 Telecommunicator. When I walked into the police department on the morning …
The Communications Family
What means the most to me about being a Telecommunicator? I have thought and pondered this question since it was first posted, …
That’s What We Do
I have been working for our agency for 28 years. I started part time and worked my way to Director in 6 …
Something More
September 11 2001, I sat and watched as our world changed as well as my view of the world, the blinders were …
Baby not Breathing
It was 0715 on my last night shift right before I was getting off at 0730 of my last shift for 4 …
