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Why I Do It

The reasons you are a telecommunicator

Why I Love What I Do

I originally applied to be a Communications Officer because I wanted a foot in the door to the Public-Safety community. Little did I know, it would be a career I fell in love with. The …

Why I Am a Dispatcher

I have always wanted to be involved in law enforcement ever since I was a young child. I started my career in dispatching July 25, 2005 when I was hired part time at Edinburgh Police …

Remembering Why …

It seems that every day at work is the same old same old. I used to believe I was making a difference. Now lately it’s just been doing my job. It’s what I’m supposed to …

Why I Am a Dispatcher and Still Doing It

I began my dispatching career in Alliance, Nebraska in 1975. Working for the Alliance Police Department as a dispatcher/matron. I worked for them for 2 years and then my family became more important so I …

We Matter, We Save Lives

Every morning people wake up to get their day started. Ready to conquer their work day. Ready to complete the work load they already know they have ahead. As a 9-1-1 dispatcher we get up …

Why I Am a Public Safety Telecommunicator

My journey to be a public safety telecommunicator has been very different than most telecommunicators. I started as a police/fire dispatcher in northeast Indiana in the late 70s. There was no CAD, no 9-1-1, only …

A Day in the Life: My Story

My story is words. Words that alone are meaningless, but together, make up the very essence of my being. Words that changed me from the core, and have made me who I am. These words are …

It’s a BOY!

January 29th, 2015 started out in the dispatch center like any other day. We arrived at 0600 to start the shift, and settled in for the next 12 hours. At approximately 0830 Dispatcher Enloe answered …

Unexpected Negotiations

I started my career as a 911/police dispatcher in 1998 at the Salt Lake City Police Dept. I grew up listening to my mom’s scanner and felt extra covert special because I had learned the …

The Reason I’m a Public Safety Communicator

With my father being an EMT and firefighter and my mother a phone operator I knew I wanted a career where I too could make a difference and help others. I love the adrenalin rush …

Switched Frequency Helps Officer in Trouble

I began my career as a 911 dispatcher just about six years ago. Four short months into my career I heard my first “plea” for an officer assist over the radio. It’s a moment I …

Who Does 911 Call When They Have A Problem?

As the person really behind (and under and inside) a console… I’m one of the people that 911 calls when they have a problem! Every call center has tons (literally TONS) of electronic equipment and …

Nothing Else

My name is Wesley Hutchens and I have worked with Forsyth County 911 since May 2000 when I was hired as 911 telecommunicator. In 2010 I was promoted to Shift Supervisor and in 2014 I …

GPS Saved a Life

Roughly six months ago I was working a radio when I was notified by a call taker that she received a 911 call from a gentleman pleading for help and said he was going to …

Grab a Shovel

I started with Bridgeton PD in September of 1978 as a police dispatcher. I had no previous experience dispatching and was pretty intimidated by the radio. The fourth midnight watch into my training, my trainer …

The Unsung Heroes

I began my career as a 911 telecommunicator in March 2012, after 4 years of working in emergency medical services. At the time I was looking to pursue a different career in public safety, when …

Giving back

On the afternoon of 7/11/07 I was at work in Jacksonville, NC at a rehab facility for teen sex offenders when I got a call from a neighbor that I needed to come home. With …