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Why I Do It

The reasons you are a telecommunicator

Why I Love What I Do

I originally applied to be a Communications Officer because I wanted a foot in the door to the Public-Safety community. Little did I know, it would be a career I fell in love with. The first day on the job after the long process of actually getting hired, I wondered …

Why I Am a Dispatcher

I have always wanted to be involved in law enforcement ever since I was a young child. I started my career in dispatching July 25, 2005 when I was hired part time at Edinburgh Police Department. I knew from the moment I sat in the seat my first solo shift, …

Remembering Why …

It seems that every day at work is the same old same old. I used to believe I was making a difference. Now lately it’s just been doing my job. It’s what I’m supposed to do … until yesterday.  I was once again reminded of why I chose the job …

Why I Am a Dispatcher and Still Doing It

I began my dispatching career in Alliance, Nebraska in 1975. Working for the Alliance Police Department as a dispatcher/matron. I worked for them for 2 years and then my family became more important so I resigned. In December of 1979 I began working in another branch of law enforcement, for …

We Matter, We Save Lives

Every morning people wake up to get their day started. Ready to conquer their work day. Ready to complete the work load they already know they have ahead. As a 9-1-1 dispatcher we get up and wonder what kind of day or night is ahead of us. Will it be …

A Family, A Friend, A Co-Worker and A Life Saver

911 dispatch has been a part of my life since I was 23 years old, starting in the field in 2004. I started my career not knowing anything about this job or how it was going to change my way of thinking and how it was going to play a …

Why I Am a Public Safety Telecommunicator

My journey to be a public safety telecommunicator has been very different than most telecommunicators. I started as a police/fire dispatcher in northeast Indiana in the late 70s. There was no CAD, no 9-1-1, only rural route addressing outside the city limits, one shared radio channel and you worked alone …

A Day in the Life: My Story

My story is words. Words that alone are meaningless, but together, make up the very essence of my being. Words that changed me from the core, and have made me who I am. These words are my story. “My husband shot himself, we’re at his dad’s, I have no idea what …

January 8, 2011 – The True “First” Responders

It was one of those “once in a lifetime” events during your career that you pray will never be repeated. Even more than 5 years later I remember that day like it was yesterday. The impact of the events of that day will forever be ingrained in the memory of …

It’s a BOY!

January 29th, 2015 started out in the dispatch center like any other day. We arrived at 0600 to start the shift, and settled in for the next 12 hours. At approximately 0830 Dispatcher Enloe answered a 911 call, “Fire and EMS Where is your Emergency?”. Immediately I knew this call …

Unexpected Negotiations

I started my career as a 911/police dispatcher in 1998 at the Salt Lake City Police Dept. I grew up listening to my mom’s scanner and felt extra covert special because I had learned the 10 codes for the county. Much to my dismay I learned the SLC doesn’t use …

The Reason I’m a Public Safety Communicator

With my father being an EMT and firefighter and my mother a phone operator I knew I wanted a career where I too could make a difference and help others. I love the adrenalin rush of pursuits and high priority calls. I guess you could say I’m an adrenalin junky. …

Switched Frequency Helps Officer in Trouble

I began my career as a 911 dispatcher just about six years ago. Four short months into my career I heard my first “plea” for an officer assist over the radio. It’s a moment I will never forget and I believe it is the moment that confirmed that I want …

Who Does 911 Call When They Have A Problem?

As the person really behind (and under and inside) a console… I’m one of the people that 911 calls when they have a problem! Every call center has tons (literally TONS) of electronic equipment and when (not if !) it fails, one of us is on call 24/7, Christmas, Easter, …

Nothing Else

My name is Wesley Hutchens and I have worked with Forsyth County 911 since May 2000 when I was hired as 911 telecommunicator. In 2010 I was promoted to Shift Supervisor and in 2014 I was promoted to Communications Training Officer. I am now responsible for training all new employees …

GPS Saved a Life

Roughly six months ago I was working a radio when I was notified by a call taker that she received a 911 call from a gentleman pleading for help and said he was going to hang himself. She had stamped a call based off the phase 2 wireless coordinates his …

Grab a Shovel

I started with Bridgeton PD in September of 1978 as a police dispatcher. I had no previous experience dispatching and was pretty intimidated by the radio. The fourth midnight watch into my training, my trainer decided to leave the building for a break, leaving me to handle calls alone while …

The Unsung Heroes

I began my career as a 911 telecommunicator in March 2012, after 4 years of working in emergency medical services. At the time I was looking to pursue a different career in public safety, when I found an advertisement for a local consolidated dispatch center in the suburban Chicago area. …