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Superhuman Speed

Telecommunicators are blessed with superhuman speed.  Within seconds, with very little information, they instinctively understand the situation, the needed response, and what the responders need to tackle the job.  They use their superhuman speed to …

New to this beautiful occasion

This is the first year FSU PD has ever had a Manager in the communication center, and I am looking for assistance with gifts ideas and ways our unsung heroes can celebrate this special event. …

I feel the need, the need for speed!

Telecommunicators already process information from multiple sources at the same time, between juggling our callers, units on the radio, and the administrative messages terminal, plus the occasional fax. We’re busy people! If we could borrow …

Far and Away but Saving Lives is The Way

Telecommunicators are important in law enforcement and to the community.  They are the first people you call when there is trouble. They get calls as small as a cat getting stuck in a tree or …

Dedication

Public safety telecommunicators save lives every day. They are the unsung heroes who have an undying dedication to everyone. No matter what, they have to be on-call and ready for the day. They can’t ever …

Telepathy

If telecommunications needed one superpower, it would be telepathy. Telepathy would eliminate the need for the calls in its entirety and would drastically decrease the amount of time needed to get help to our public …

They have the superpower to help others

Public safety communicators have the power to help people however they can. If someone calls in trouble they have the ability to help them in every way possible. They help save people from fires, robberies, …

Discernment

Besides the ability to multitask, Public safety telecommunicators must have DISCERNMENT. You have to be able to use your common sense, listening skills, and training and apply it to the situation you are dealing with. …

Civilian Superheroes

Fingers as fast as a speeding bullet, ears tuned in to every background noise coming through the headset.. We never back down when our community needs us. Telecommunicators have tender hearts and a desire to …

[com]Passion

I think the greatest Superpower that WE have as Telecommunicators is [com]Passion. We are passionate about the communities that we serve, the First Responders that we work with and that passion and compassion we have …

Nerves of Steel

Being a telecommunicator is not for the weak. One must possess nerves of steel and a sense of calm to take calls ranging from non emergency to complete hysteria and the worst emergency imaginable. You …

Dispatchers need to be The Flash

Dispatchers should all be The Flash.  By the time the caller told us what was going on, we would have ran over there, got all the info we needed and back on the phone and …

Natural 20 Healing

To be on the phone with a distraught parent/spouse/child and able to save their loved one who just died – that would be an amazing gift. The cries of the RP get to me, because …

911 Vision

As emergency operators we often have to place ourselves in the callers situation to better understand what is going on or to visualize their exact location.  We would really benefit from the power or ability …

Compassion Fatigue as Renewable Energy

There are many incredible superpowers that we already claim as Telecommunications ROCKSTARS, from bionic hearing to supersonic multitasking to our automatic skill in switching from reclining in our seat to sitting straight up in our …

Multi task

Dispatchers have the super power of Multi tasking! Phones/ Radios / Police / Fire / EMS / Public callers – happy, hysterical, mad, mental, upset, deaf, etc…/ coworkers/ computers / multiple screens / paper work …

Man (And Woman) of Steel!

Faster (at typing) than a speeding bullet, stronger (mentally) than the raging seas. Able to quell the fears and command the response from a single console. The calm in the chaos, the voice in the …

Weather Warriors

We brave the worst that Mother Nature has to offer just to get to work sometimes!  Hurricanes, blizzards, flooding?  No problem.  We leave our families to go to work in some of the worst of …

SELF-COMPOSURE

No matter the situation self composure, transmitted  over the radio or phone, shows that you are keeping it together for the caller. It defines that your doing your best for them to see it thru. …

Remote Viewing

I think Public Safety Telecommunicators should have the ability to REMOTE VIEW through the reporting parties eyes. What a superpower it would be!  This would be very helpful when a reporting party is in shock …

Listen carefully!!

This super power is determining the difference between an actual emergency or a mentally unstable caller making up a story with no emergency at all.

Super Hearing

A Telecommunicator may not be able to stop a moving car or a falling building, but we have the power to gather all the information and send our hero partners to save those in need.

ESP

If you get a weird creepy feeling about a call, even when they are telling you that all is OK, dispatch it and tell your responders that something just doesn’t feel right.

Kathrine Little

She values customer service above all else; no matter how difficult or challenging a call might be, she is absolutely unflappable.

Friends

This crew has adapted and learned to leaned on one another to become stronger than ever.

The Remarkable Cheryl Pelletier

A year ago, Cheryl Pelletier was promoted and took control of the Communications Center as its new manager. At that moment, there was a quick and deliberate turn to better times.

Undercover Heroes

We are the undercover heroes because no one sees us, no one knows our names, what we look like, etc. T

Dina Volkman

Through all types of calls whether serious or mundane Dina is the consummate professional.

Mike the GOAT

One of the greatest dispatchers who cares about his officers.

Mike Ratterre

Cares about all his officers on shift, always works above and beyond.

Kathy DeGracia

Her dedication, pride, and passion for this career and her officers is unmatched. This is her calling and she is an asset to her departments!

It Took Only One

My hat goes off to this dispatcher and much respect for what she accomplishes.

Kim Wingate

That day I learned what a HERO is. Even though I lost my father that day I still look at her for being strong and stepping up and doing what we do in our profession

Not all heroes wear capes

Danielle loves to help people and get them the help needed in any emergency they might find themselves in.

Too Hip Too Cool

There is no limit when you are rocking with Shift 1. They are too hip and too cool to allow the stressful calls get to them today. 

Queen Anne’s County 911 Our Heroes

They dedicate their career to being the first voice that someone hears when they are having an emergency, the most important voice that many will never see.

Dispatch Strong

“Fate whispered to the dispatcher, ‘ You cannot withstand the storm.’ The dispatcher whispered back, ‘I am the storm.”

Maria King

She recently led the charge to implement text to 9-1-1 service in SD, a big accomplishment!

She’s got the POWER

She spent countless hours over the next few months revamping the entire training program and getting us where we need to be.