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Just Today

So many of the stories over the years you think you will remember, just seem to blend into each other because what …

I Just Like Your Voice

It was a mid-December evening, around dinner time, when I answered a 911 call. Never knowing what’s going to be on the …

Telecommunicators, NPSTW Are Big News

This month, more than 300 newspapers have written about NPSTW and the recognition due public safety telecommunicators for their demanding and generally …

A Life-Changing Call

(Recording of a 9-1-1 call in which a dispatcher guided a husband through CPR on his wife, who had collapsed.) I can’t …

About NPSTW

Every year during the second week of April, the telecommunications personnel in the public safety community, are honored. This week-long event, initially …

Have Some Fun With Theme Days

Many agencies choose to celebrate NPSTW with dress themes for different days during the week. Here are some of their ideas from …

A Token of Your Appreciation

Comm centers across the country take the opportunity during NPSTW to recognize outstanding employees. Some have banquets and bestow awards, while others take a more casual …

Tell Us Your Story

As a public safety telecommunicator, you’ve heard it all. Now we want the rest of the world to hear about you. For …

Celebrating NPSTW Without a Budget

So you want to celebrate public safety telecommunicators week, but you don’t have any designated funds? Here are some creative low/no cost …

NPSTW: The Backstory

Each year, the second full week of April is dedicated to the men and women who serve as public safety telecommunicators.  Although …

Extending the Recognition

In addition to offering an opportunity for celebration and recognition within your agencies, NPSTW is the perfect time to reach out to …