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Dedication

On the night of Oct 21st 2017, a 420,000 square-foot facility known locally as the Ames Plant caught fire in the city of Parkersburg, WV. Incident Command was quickly established and our Mobile Command Vehicle deployed to the scene to assist with the massive blaze. For nine days our teams …

First 911 Call

My first ever 911 call was in July of 2000 on the graveyard shift. A female called saying that someone trying to …

Showering Them With Gifts

This year both myself and my Director are new to our positions and have come from the Dispatch floor. We decided to …

Dispatcher Week at FC911

Here at Fort Collins 911, we take NPSTW celebrations to a new level! Every year, members of our Rewards and Recognition Committee …

One of Our Own

My story is not about me, but about one of our amazing dispatchers, Trinity University Police Department Telecommunicator, Monica Nava. She has …

Have a Little Fun With It

We honor our Emergency Telecommunications Officers every year. We have been having an Annual Awards Night for a number of years now. …

From Streamers to Stress

NPSTW 2017 started out as an agency wide celebration and recognition of Suffield’s three (3) full-time and two (2) part-time Public Safety …

Makeover

Among other things, the best thing that our administration did was a surprise makeover of our break room. They brought in a …

Cookout for Communications!

In recognition of National Public Safety Communications Week, the OCSO gathered donations from deputies and friends to fund a cook out for …

Theme Days for the Week

My dispatchers got together and picked 7 differently themed days. So far we have had superhero day, sports team day, 80’s day …

This.Is.Dispatch.

This.Is.Dispatch Dare to listen in to experience a day in the life of a 9-1-1 dispatcher. You never know what's waiting for …

Fairfax County Thank You

Public safety personnel from our Police Department, Sheriff’s Office and Fire and Rescue Department take a moment to say thanks to the …

New Year’s Eve

Many years ago I was working the 3pm to 11pm shift on December 31st. I got a call around 11 pm from a …

Lost Boy

I started my career in 1978, working for the Casper, WY, Police Department. I hadn’t been there long when I took a …

Each Call Could Mean a Life

Many years ago I started this journey, a journey to become an underappreciated seldom seen very important part of emergency services. I …

The Reason

I grew up in a small town (Ionia) near here. I watched Emergency on TV when I was young, but never thought …

9-1-1 — Vital and Complex

I started my career with the Jacksonville Sheriff’s Office in 1993 as an emergency communications officer. I worked my way through call …

Let’s Have Some Fun

NTW is one of my favorite weeks of the year. I have been organizing NTW for a few years now. Our Assistant …