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NTW 2019

We had a week-long celebration of NTW, each day had a different theme. The Division raffled at 65″ television to raise funds for the week’s events. Patrol provided food. The NTW Committee created 2019 NTW Facebook page where employees could post pictures and participate in various games, including a selfie …

YOLO 9-1-1 Super Heroes

This year we are celebrating our heroes with a super hero theme. We have a week planned of lots of games, activities …

OPCD Goes ALL OUT for #NPSTW

OPCD celebrates NPSTW just like New Orleans celebrates Mardi Gras!! Party, party, party! We have themed days like Nerd Day. We also …

The BEST TC WEEK EVER!!!!

Myself and co-supervisor Maura Maschinski have created a list of quizzes and contest that started on February 3rd. Contest includes perfect attendance …

Montgomery County Celebrations

We had a fun filled week! We played Telecommunicator Bingo, Jelly Bean count and ” How well do you know your co-worker? …

Dedication Video

This year we celebrated with an all new dedication video. The video was full of “thank you’s” and gratitude from fellow airport …

NTW 2018

We had a theme week for our center which included: Crazy Hat/Hair Day, Decade Day, Hippie Day, Beach Day, Cowboy/Farmer Day, Patriotic …

NPSTW Trail Mix

This year we did a make your own trail mix bar! We bought trail mix favorites by the pound at a local …

Food, Treats and Gifts All Week

Our week is jam packed to celebrate the hard work all of our dispatchers put in! Monday our Admin staff provided breakfast! …

Nine One One

Thought I would just send you the poem that I wrote for this week. You can see it on FB by this …

Charlie Shift Rocks!

The Emergency Communications Center at the Polk County Sheriff’s Office celebrates PSTW every year and this year is no different. The enclosed …

Jefferson County Celebrates

This is how Jefferson Co. E-911 will be celebrating and our memo that we sent out: Jefferson Co. E-911 is please to …

Aloha Week

Sweets Day, Meal Day, and Casual Dress Day to wear 911 T-shirts jeans and sneakers. Color your Tiki mask and Hawaiian shirt …

Ice Cream Sundaes and More

Our County Commissioners signed a proclamation at their last meeting. Also, I will be bringing in Ice Cream and Sundae toppings (chocolate/butterscotch …

Our Telecom Week Tradition

Klamath 911 is the primary PSAP for Klamath County, Oregon. We dispatch for about 30 different Police, Fire and EMS agencies. I …

Dedication

On the night of Oct 21st 2017, a 420,000 square-foot facility known locally as the Ames Plant caught fire in the city …

First 911 Call

My first ever 911 call was in July of 2000 on the graveyard shift. A female called saying that someone trying to …

Showering Them With Gifts

This year both myself and my Director are new to our positions and have come from the Dispatch floor. We decided to …

Dispatcher Week at FC911

Here at Fort Collins 911, we take NPSTW celebrations to a new level! Every year, members of our Rewards and Recognition Committee …

One of Our Own

My story is not about me, but about one of our amazing dispatchers, Trinity University Police Department Telecommunicator, Monica Nava. She has …

Have a Little Fun With It

We honor our Emergency Telecommunications Officers every year. We have been having an Annual Awards Night for a number of years now. …

From Streamers to Stress

NPSTW 2017 started out as an agency wide celebration and recognition of Suffield’s three (3) full-time and two (2) part-time Public Safety …

Makeover

Among other things, the best thing that our administration did was a surprise makeover of our break room. They brought in a …

Cookout for Communications!

In recognition of National Public Safety Communications Week, the OCSO gathered donations from deputies and friends to fund a cook out for …

Theme Days for the Week

My dispatchers got together and picked 7 differently themed days. So far we have had superhero day, sports team day, 80’s day …

This.Is.Dispatch.

This.Is.Dispatch Dare to listen in to experience a day in the life of a 9-1-1 dispatcher. You never know what's waiting for …

Fairfax County Thank You

Public safety personnel from our Police Department, Sheriff’s Office and Fire and Rescue Department take a moment to say thanks to the …

New Year’s Eve

Many years ago I was working the 3pm to 11pm shift on December 31st. I got a call around 11 pm from a …

Lost Boy

I started my career in 1978, working for the Casper, WY, Police Department. I hadn’t been there long when I took a …

Each Call Could Mean a Life

Many years ago I started this journey, a journey to become an underappreciated seldom seen very important part of emergency services. I …

The Reason

I grew up in a small town (Ionia) near here. I watched Emergency on TV when I was young, but never thought …

9-1-1 — Vital and Complex

I started my career with the Jacksonville Sheriff’s Office in 1993 as an emergency communications officer. I worked my way through call …

Let’s Have Some Fun

NTW is one of my favorite weeks of the year. I have been organizing NTW for a few years now. Our Assistant …

We Are The Ones in 9-1-1

See the Austin Police Department’s Facebook, Instagram and Twitter sites for a recruiting project we are working on. We just started a …

The Last Voice

When you work with a group of officers, especially if you tend to take the same shift rotation after rotation, you become …

How Are You Celebrating?

Proclamations, theme weeks, no-uniform days, cook-offs … there are so many ways to make the week special. Use the form below or add …

Officer Needs Assistance

It was not “my officer” but his cries for help pierced my soul just the same. “I have been shot!” are four …

Helping Hand

I began my life venture on the private side of Public Safety for a gated community. We were sworn officer, first responder, …

It Was Good to Know You

Early in my career, probably in 2004 or so I received a call from a man who lived in one of our …

Team Work

At approximately 1300 on June 7, 2016 we received a phone call from a very distressed young man who, along with two …

Thunderbird Down

On June 2, 2016 the U.S. Air Force Academy was hosting the U.S. President for the 2016 commencement exercise and the Air …

Two Year Old Having a Seizure

I was working day shift on Thursday August 4, 2016 at the Call Taker position for the Wood County Central Communications Center …

Suicidal Victim Gets Help

On December 20, 2016 at 10:15 a.m., Dispatcher Catie Guzman was on duty in the Communications Center for the University at Buffalo …

Guardian of the County

I have had the pleasure of being a 911 dispatcher for police, fire and rescue for a little over ten years. I …

The Communications Family

What means the most to me about being a Telecommunicator? I have thought and pondered this question since it was first posted, …

That’s What We Do

I have been working for our agency for 28 years. I started part time and worked my way to Director in 6 …

Something More

September 11 2001, I sat and watched as our world changed as well as my view of the world, the blinders were …

Baby not Breathing

It was 0715 on my last night shift right before I was getting off at 0730 of my last shift for 4 …

That Moment…

January 5, 2016, started out like any other day shift. Day was busy with calls coming in asking for every division within …

Code Blue

I talked to you while you were home alone having a heart attack and couldn’t breathe. You quit talking to me before …

Goodbye my friend

I was on duty when a call came in from a tower that was not in our jurisdiction. I answered the phone …

Saving a Life

This occurred more than a decade ago. I received a call from a frightened, distraught woman. She purchased a pair of shoes …

Keep Going

My name is Melissa and I am proud to say that I have served in Public Safety for 22 years. Some good …

The Dispatcher’s Burden

I started my career as a 911 dispatcher my freshman year of college in 2010. At the time it was just a …

Just Today

So many of the stories over the years you think you will remember, just seem to blend into each other because what …

I Just Like Your Voice

It was a mid-December evening, around dinner time, when I answered a 911 call. Never knowing what’s going to be on the …

Telecommunicators, NPSTW Are Big News

This month, more than 300 newspapers have written about NPSTW and the recognition due public safety telecommunicators for their demanding and generally …

A Life-Changing Call

(Recording of a 9-1-1 call in which a dispatcher guided a husband through CPR on his wife, who had collapsed.) I can’t …

About NPSTW

Every year during the second week of April, the telecommunications personnel in the public safety community, are honored. This week-long event, initially …

Have Some Fun With Theme Days

Many agencies choose to celebrate NPSTW with dress themes for different days during the week. Here are some of their ideas from …

A Token of Your Appreciation

Comm centers across the country take the opportunity during NPSTW to recognize outstanding employees. Some have banquets and bestow awards, while others take a more casual …

Tell Us Your Story

As a public safety telecommunicator, you’ve heard it all. Now we want the rest of the world to hear about you. For …

Celebrating NPSTW Without a Budget

So you want to celebrate public safety telecommunicators week, but you don’t have any designated funds? Here are some creative low/no cost …

NPSTW: The Backstory

Each year, the second full week of April is dedicated to the men and women who serve as public safety telecommunicators.  Although …

Extending the Recognition

In addition to offering an opportunity for celebration and recognition within your agencies, NPSTW is the perfect time to reach out to …