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Thank you to everyone who participated in our NPSTW contest asking what superpowers are possessed by or desired by public safety telecommunications. You are all superheroes in our book! The winner of the $100 gift …

Telecommunicators have one of the toughest jobs in public safety. They show up day and night, taking the difficult calls. They are the unseen heroes. If telecommunicators could have one superpower, it should be the …

Behind the scenes and around the clock, 911 dispatchers are delivering safe environments and security across our critical facilities and communities. Their diligence and sense of duty mark the signature of their everyday work.

The Telecommunicators at Forsyth County Emergency Services answer approximately 115,000 911 calls, and 264,000 non-emergency calls a year (2021).  That is around 315 911 calls a day and around 723 non-emergency calls a day.  Just …

Supervisor Tina Johnson is not only amazing and wonderful person. Tina is literally Wonder Woman   Even though Tina is assigned as night shift dog-watch supervisor, with all her experience, she wears many hats in this …

When you have the unexpected come up, which is frequently, the best superpower is teamwork. At Classic Air Medical’s Comm Center, our team relies on each other’s strengths to get the job done and the …

To be honest with our current staffing shortage I wish my superpower was the ability to clone my current telecommunicators. They are some of the most resilient, dedicated, compassionate, hard working individuals and they are …

Ten of my 25 years in the field of 9-1-1 have been in senior management which means I spent 15 years as a frontline hero behind the headset. Make no mistake, I AM still a …

We at WestCOMM believe that our dispatchers are psychic. Dispatchers often have the ability to predict future events as we constantly need to be thinking multiple steps ahead. We predict influxes of wire and tree …

     I think anyone who has ever dispatched would agree that having crazy super powers like being able to see the future, mind reading or even being able to be in two places at …

Here in the dispatch center, countless days and hours are spent asking questions. Some would argue that it is our most frequent task. WHO,WHAT,WHERE,WHEN,WHY? Question after question… It’s a never ending stream of new and …

I have the pleasure of working with some awesome and fearless dispathers. My job is to make sure that they are paid accurately and correctly. My superpower would be able to pay them the millions …

Nobody wishes to ever experience the traumatic experiences that are involved in a life-altering emergency. Never has there been someone to wake up, and hope to suffer through an emergency situation. Nevertheless, the world we …

It takes a special strength and resilience to do what our emergency dispatchers do. Every day I see our operators take control of serious, sometimes life-threatening situations using just a telephone and a radio. They …

Our dispatchers have the superpower of being the informational hub and nucleus of our city.  They are the calm in chaos, the trusted lifeline between our citizens and field personnel; they are efficient, brilliant and …

Amazingly Arid is an essential Dispatcher super-power. It is used in a variety of ways: Bladder control is paramount when leaping tall buildings in a single bound…while working through a major incident without a potty …

“The highest form of knowledge is empathy, for it requires us to suspend our egos and live in another’s world.” -Plato Emergency telecommunicators handle calls for service ranging from barking dogs and noise complaints to …

I think this is a superpower we already have; to help calm someone down when they’re having a stressful moment.

So often, as Telecommunicators, we find that we’ve already completed half of our tasks before we’ve even been able to explain to the callers that help is on the way. We’ve entered our information into …

What superpowers do public safety telecommunicators have? I can tell you Telecommunicators possess many hidden superpowers which include maintaining calm in the face of chaos, being able to multi-task while under great pressure of an …

Dispatchers are expected to anticipate every need of their officers (read their mind) . Just get someone here!  (know where “here” is) As a supervisor, know exactly what call (out of 30 on your screen) …

Wouldn’t it be nice to be able to know where people are without asking them? I’d say read their minds but not sure we’d want that power. To just automatically know as soon as you …

Every telecommuncator must have a megabrain.  We have to be able to be quick-thinking, see into the future to anticipate the questions our first responders might have and be ready for anything to happen at …

There are multiple superpowers that I think could be beneficial for a telecommunicator to have. One of the most simple and obvious ones being mind reading. There are often times where, as a telecommunicator, I …

Public safety telecommunicators begin and end each call with a sense of calm. They never know what type of call they are receiving when the headset rings. They take a breath, answer the call, and …

Omnilingualism would be a must have as a Telecommunicator superhero. Just imagine having the ability to not only read/comprehend, but also fluently carry on a conversation in any and all languages. You would be able …

When it comes it wishing for a superpower in an ECC, I think we could all be in agreement that having an actual crystal ball and able to see the past, present and future would …

Let’s not forget the statistic that only 2% of the WORLD’s population can do this job!  After 25 years, (and I personally know several that have done it way longer than I have), this is …

Dual superpowers??? That’s right! Superhuman Intelligence and Location Manipulation**BOOM**We absorb knowledge at super speed and manipulate objects to locations**BAMM**we are an enormous asset to our partnering agencies with our unbelievable knowledge of everything **POW**our ability …

Two very crucial parts of dispatching are loving what you do and loving who you do it with. Dispatch may be a calling, but it is also your family. Quite often in our families, there …

911 Dispatchers through highly trained and skilled abilities have an innate passive ability to pacify callers and those in crisis.

As dispatchers we begin to form a way of hearing that is different compared to average civilians. We are trained to listen for different types of items in backgrounds of calls and during radio traffic …

Oh, how much easier the life of a telecommunicator would be if we could all just see what our complainants are seeing. No more having to ask “which direction did they go?” and hearing “that …

With the odd hours and the various shifts the kinds of foods we put into our body would kill most “normal” people. The ability to have Indestructible Digestion means no more Tums or Heartburn meds, …

As telecommunications officers our job titles are everything from councilor to nurse. We hear what the callers and officers are saying, but can you imagine if we could get an inside glimpse of what is …

Telecommunicators need the superpower “incredible patience” as they navigate a variety of high pressure situations with a bunch of different callers! Whether callers are escalated, stressed, or upset, telecommunicators need to maintain patience to progress …

Along with multitasking all of these skills we should also have the ability to maintain a professional environment be able to show peer cooperation work together as a team. We should also be able to …

When people call 911 it is usually on the worst day of their lives. They or a family member is hurt or worse. I wish as a telecommunicator that I could have the ability to …

The Dispatchers work together as one.  With the power to read each other’s minds, they work together to get the job done.  The power makes them strong.  

Telecommunicators already have the superpower of understanding callers when they are unable to speak clearly.  Whether it’s because of a speech impediment, mumbling, crying or thick accents, telecommunicators manage to understand some of the most …

What superpowers do public safety telecommunicators have? This is something I have actually been thinking a lot about lately. Not in the superhero sense per se but in the sense of what it is that …

In need of a break?  Overwhelmed with radio traffic?  Pressured to enter call text quickly?  Trying to do all of these at once?  ‘The Pause Button’ is the solution to your every problem! Let’s face it; …

I wish I could see every caller and their location through the telephone.  I wish I knew that every first responder would never be harmed or in danger at their scene.  I wish I had …

We cannot always dodge bullets, sometimes they hit you between the eyes. They may try and shoot us down, but we don’t fall – we get back up and come back stronger. Bullets big or …

Intangible is defined as “unable to be touched or grasped; not having physical presence”. A dispatcher is an agency’s most intangible asset as we are never seen nor physically present but we are always there …

We have the ability to take words we would like to say and quickly change them into words that should be said instead 😉

Having the ability to have telepathic mind powers would allow a dispatcher to know exactly what is going on the person calling.  They would be able to get the entire story instead of the parts …

Melbourne Police and Fire Dispatchers appear to be like any other citizen of Brevard County…. parent, sibling, dog owner and cat lover…  but once we step through the portals at 701 S Babcock, our Ninja …

I feel telecommunicators should have the compassion to be able to relate to any type of person whether they are scared, angry , or emotions just running high. I also thin empathy is very important …

We’ve created some social media badges for you to use throughout NPSTW. Download the badges below to post to your personal or ECC social pages to spread the superhero fun!

The richest man on earth, Elon Musk, once said that the news is a report of the worst things that happened on planet earth today. Everyone, these days, is constantly bombarded by *bad* news–optimism is …

“Instantaneous travel between two locations without crossing the intervening space.” Dispatchers basically have this power and use it on a daily basis. Whether it is a traffic stop or disturbance call, we use our knowledge …

As Telecommunicators, we possess the Activation superpower. This power allows us to activate various entities, agencies, and personnel to respond to calls for service. We can process information quickly and have the ability to sense …

Who is your superhero? Do telecommunicators come to mind? What is a telecommunicator? Why would they be superhero’s? . . . . . Let me tell you why. It takes only a person with special …

What superpowers do public safety telecommunicators have?  If it qualifies as a ‘superpower’ a dispatcher sure has it! Multitasking (check- no explanation needed) Active listening (check- we hear what is loud, sometimes even paralyzing noises, …

Often, we are seen as clerical data entry receptionists. No, no, and no. Dispatchers are resilient beyond measure in any situation. We are given minimal education, training, and experience, since it is absolutely impossible to …

T- Together, it really does take a village E- Every call, every person, every situation requires critical thinking L- Love for fellow mankind E- EMD, EFD, Q and CPR certified C- Courage to pick up …

In the dark confines of the police department there lies a group of unseen superheroes. When their powers combine, they are the force known as Communications. They have nerves of steel and the ability to …

When we receive a call all senses, but hearing is taken away. We take the information without seeing what’s wrong, without knowing where it is, and who we are talking to. We must use only …

Many of the telecommunicators I know come with the superpowers of acute listening, compassionate empathy, supersonic judgment, Superman and 911derwoman reactionary skills, and a forcefield built to deflect harsh criticisms, impatience, unkind words, hysteria, and …

Just like the Justice League, Avengers, X-men and Guardians of the Galaxy, Telecommunicators have multitudes of superpowers! We are each: The Marvels of Multi-tasking! The Captains of Calm! The Wonder Women of Wisdom! The Supermen …

All 911 operators / communicators are magicians, we can listen to someone (callers/officers) talk and talk about 1, 5, or 10 different things or sometimes nothing at all and turn it into a call for …

Have you ever stopped to think, What it’s like to be blind? Only seeing the world around you, Through the images in your mind. With sight, we have been blessed, Our world we plainly see; …

Telecommunicators are blessed with superhuman speed.  Within seconds, with very little information, they instinctively understand the situation, the needed response, and what the responders need to tackle the job.  They use their superhuman speed to …

Telecommunicators already process information from multiple sources at the same time, between juggling our callers, units on the radio, and the administrative messages terminal, plus the occasional fax. We’re busy people! If we could borrow …