Most telecommunicators know how to stay calm in the midst of disaster when most people panic. It was proven by Chicago PD dispatcher, Keith Thornton on August 7th, 2021. He showed the world that dispatchers …
Having the ability to have telepathic mind powers would allow a dispatcher to know exactly what is going on the person calling. They would be able to get the entire story instead of the parts …
Melbourne Police and Fire Dispatchers appear to be like any other citizen of Brevard County…. parent, sibling, dog owner and cat lover… but once we step through the portals at 701 S Babcock, our Ninja …
I feel telecommunicators should have the compassion to be able to relate to any type of person whether they are scared, angry , or emotions just running high. I also thin empathy is very important …
In the perfect world, the dispatcher would have the best superpower known to man. The ability to know what zone 107 is when an alarm company calls, and will know where to send their units. …
We’ve created some social media badges for you to use throughout NPSTW. Download the badges below to post to your personal or ECC social pages to spread the superhero fun!
This year we have a travel the world theme. We will be having snacks from each place. We will be doing small contests, like guess where I went on Vacation, Dispatch Word Scramble, best dress- …
The richest man on earth, Elon Musk, once said that the news is a report of the worst things that happened on planet earth today. Everyone, these days, is constantly bombarded by *bad* news–optimism is …
“Instantaneous travel between two locations without crossing the intervening space.” Dispatchers basically have this power and use it on a daily basis. Whether it is a traffic stop or disturbance call, we use our knowledge …
As Telecommunicators, we possess the Activation superpower. This power allows us to activate various entities, agencies, and personnel to respond to calls for service. We can process information quickly and have the ability to sense …
Who is your superhero? Do telecommunicators come to mind? What is a telecommunicator? Why would they be superhero’s? . . . . . Let me tell you why. It takes only a person with special …
What superpowers do public safety telecommunicators have? If it qualifies as a ‘superpower’ a dispatcher sure has it! Multitasking (check- no explanation needed) Active listening (check- we hear what is loud, sometimes even paralyzing noises, …
Often, we are seen as clerical data entry receptionists. No, no, and no. Dispatchers are resilient beyond measure in any situation. We are given minimal education, training, and experience, since it is absolutely impossible to …
T- Together, it really does take a village E- Every call, every person, every situation requires critical thinking L- Love for fellow mankind E- EMD, EFD, Q and CPR certified C- Courage to pick up …
In the dark confines of the police department there lies a group of unseen superheroes. When their powers combine, they are the force known as Communications. They have nerves of steel and the ability to …
When we receive a call all senses, but hearing is taken away. We take the information without seeing what’s wrong, without knowing where it is, and who we are talking to. We must use only …
Many of the telecommunicators I know come with the superpowers of acute listening, compassionate empathy, supersonic judgment, Superman and 911derwoman reactionary skills, and a forcefield built to deflect harsh criticisms, impatience, unkind words, hysteria, and …
Having the ability to multi-task and listen is a superpower in itself and if you don’t possess either dispatching isn’t for you.
Just like the Justice League, Avengers, X-men and Guardians of the Galaxy, Telecommunicators have multitudes of superpowers! We are each: The Marvels of Multi-tasking! The Captains of Calm! The Wonder Women of Wisdom! The Supermen …
Thought Insertion and Telepathic Connection. I would be able to help them with their thoughts. Such as if it was a suicidal person, I change their thought process and make them feel better about their …
All 911 operators / communicators are magicians, we can listen to someone (callers/officers) talk and talk about 1, 5, or 10 different things or sometimes nothing at all and turn it into a call for …
Have you ever stopped to think, What it’s like to be blind? Only seeing the world around you, Through the images in your mind. With sight, we have been blessed, Our world we plainly see; …
Telecommunications are adaptive, they can shapeshift into someone taking control, or be calm and help someone who is erratic. They are the invisible force, out of the corner of an eye, the ones with the …
Telecommunicators are blessed with superhuman speed. Within seconds, with very little information, they instinctively understand the situation, the needed response, and what the responders need to tackle the job. They use their superhuman speed to …
This is the first year FSU PD has ever had a Manager in the communication center, and I am looking for assistance with gifts ideas and ways our unsung heroes can celebrate this special event. …
Telecommunicators already process information from multiple sources at the same time, between juggling our callers, units on the radio, and the administrative messages terminal, plus the occasional fax. We’re busy people! If we could borrow …
Public safety telecommunicators have a very important job. PST’s are responsible for effectively carrying out a conversation with a caller so that they can provide them with the help they need. Telecommunicators can control a …
Telecommunicators are important in law enforcement and to the community. They are the first people you call when there is trouble. They get calls as small as a cat getting stuck in a tree or …
Public safety telecommunicators save lives every day. They are the unsung heroes who have an undying dedication to everyone. No matter what, they have to be on-call and ready for the day. They can’t ever …
Telecommunicators have the superpower to listen and take in what people are saying no matter the circumstances. When you answer a 911 call you have no idea if the caller on the other end is …
If telecommunications needed one superpower, it would be telepathy. Telepathy would eliminate the need for the calls in its entirety and would drastically decrease the amount of time needed to get help to our public …
Public safety communicators have the power to help people however they can. If someone calls in trouble they have the ability to help them in every way possible. They help save people from fires, robberies, …
Besides the ability to multitask, Public safety telecommunicators must have DISCERNMENT. You have to be able to use your common sense, listening skills, and training and apply it to the situation you are dealing with. …
Fingers as fast as a speeding bullet, ears tuned in to every background noise coming through the headset.. We never back down when our community needs us. Telecommunicators have tender hearts and a desire to …
I think the greatest Superpower that WE have as Telecommunicators is [com]Passion. We are passionate about the communities that we serve, the First Responders that we work with and that passion and compassion we have …
Being a telecommunicator is not for the weak. One must possess nerves of steel and a sense of calm to take calls ranging from non emergency to complete hysteria and the worst emergency imaginable. You …
Dispatchers should all be The Flash. By the time the caller told us what was going on, we would have ran over there, got all the info we needed and back on the phone and …
To be on the phone with a distraught parent/spouse/child and able to save their loved one who just died – that would be an amazing gift. The cries of the RP get to me, because …
As emergency operators we often have to place ourselves in the callers situation to better understand what is going on or to visualize their exact location. We would really benefit from the power or ability …
There are many incredible superpowers that we already claim as Telecommunications ROCKSTARS, from bionic hearing to supersonic multitasking to our automatic skill in switching from reclining in our seat to sitting straight up in our …
Dispatchers have the super power of Multi tasking! Phones/ Radios / Police / Fire / EMS / Public callers – happy, hysterical, mad, mental, upset, deaf, etc…/ coworkers/ computers / multiple screens / paper work …
Faster (at typing) than a speeding bullet, stronger (mentally) than the raging seas. Able to quell the fears and command the response from a single console. The calm in the chaos, the voice in the …
We brave the worst that Mother Nature has to offer just to get to work sometimes! Hurricanes, blizzards, flooding? No problem. We leave our families to go to work in some of the worst of …
No matter the situation self composure, transmitted over the radio or phone, shows that you are keeping it together for the caller. It defines that your doing your best for them to see it thru. …
I think Public Safety Telecommunicators should have the ability to REMOTE VIEW through the reporting parties eyes. What a superpower it would be! This would be very helpful when a reporting party is in shock …
This super power is determining the difference between an actual emergency or a mentally unstable caller making up a story with no emergency at all.
A Telecommunicator may not be able to stop a moving car or a falling building, but we have the power to gather all the information and send our hero partners to save those in need.
Anyone who has witnessed a telecommunicator in action can clearly tell you what superpowers they have! They bring clarity and calm to chaos on a daily basis!
If you get a weird creepy feeling about a call, even when they are telling you that all is OK, dispatch it and tell your responders that something just doesn’t feel right.
Last year for National Public Safety Telecommunicators Week, we asked you to name your superheroes. Since we agreed you are ALL superheroes, we want to know this year what makes you that way – we’re …
It’s that time of year again! Use the form below or add a comment to tell us how you celebrate NPSTW.
She values customer service above all else; no matter how difficult or challenging a call might be, she is absolutely unflappable.
This crew has adapted and learned to leaned on one another to become stronger than ever.
A year ago, Cheryl Pelletier was promoted and took control of the Communications Center as its new manager. At that moment, there was a quick and deliberate turn to better times.
We are the undercover heroes because no one sees us, no one knows our names, what we look like, etc. T
Through all types of calls whether serious or mundane Dina is the consummate professional.
Very kind and always loves to help people in the communities!
One of the greatest dispatchers who cares about his officers.
Cares about all his officers on shift, always works above and beyond.
Her dedication, pride, and passion for this career and her officers is unmatched. This is her calling and she is an asset to her departments!
Kevin is one of those TC’s that, er, attracts the strange and unusual calls. This does not deter him from showing up with a smile for every shift.
My hat goes off to this dispatcher and much respect for what she accomplishes.
That day I learned what a HERO is. Even though I lost my father that day I still look at her for being strong and stepping up and doing what we do in our profession
Danielle loves to help people and get them the help needed in any emergency they might find themselves in.
There is no limit when you are rocking with Shift 1. They are too hip and too cool to allow the stressful calls get to them today.
Her dedication to the job is inspiration enough . The amount of people she helps everyday is amazing .
They dedicate their career to being the first voice that someone hears when they are having an emergency, the most important voice that many will never see.
“Fate whispered to the dispatcher, ‘ You cannot withstand the storm.’ The dispatcher whispered back, ‘I am the storm.”
She recently led the charge to implement text to 9-1-1 service in SD, a big accomplishment!
She spent countless hours over the next few months revamping the entire training program and getting us where we need to be.
She goes out of her way to boost morale and to keep us all going when things get tough!
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