APCO’s request for telecommunicator’s stories to publish on this site yielded more than 50 entries and a wide variety of submissions – intense, amusing, heartbreaking … and all true. We express our gratitude to all those who participated, as well as those who read, commented and passed along the stories. …
On April 13, 2016, United States Representative Norma Torres (35th Dist. Calif.), herself a 9-1-1 dispatcher before entering politics, introduced a resolution on National Public …
This year we chose to honor our Telecommunicators by having a giant banner that says “We Appreciate You” and we had everyone …
This month, more than 300 newspapers have written about NPSTW and the recognition due public safety telecommunicators for their demanding and generally …
Putnam County WV 911 Telecommunicators were recognized for their hard work and dedication. The County Commission and the City of Hurricane signed …
This year at our center, located in Bakersfield California, we are having a blast ! Each shift has participated in a dress …
Please click the link and watch Shreveport Fire Department Communications Division in action. Black Helmet Films, producer of the “Another 24” mini-series …
This year we gave our staff years of service pins for 5 or more years of service. We put 4 bags with …
Generally it is a week of appreciation and FOOD! Our Fire and EMS agencies along with our administrative staff provide a lunch …
Fire Public Safety Telecommunications staff were invited to the April 11th City of Burlington Council Meeting where the Mayor read a proclamation …
This has been a special week for staff – on Monday the Fire Marshal’s office dropped off 3 foot sandwiches for each …
Read what agencies and individuals around the world are saying to and about public safety telecommunicators in honor of NPSTW 2016, and …
We are fortunate enough to work for a Department that is allowing us, ALL WEEK, with no uniform. Each day is a …
Attached you will find a picture of a few of the dispatch staff from Franklin County, PA Department of Emergency Services. On …
I began my career in law enforcement in 1986 at age 19 as a dispatcher. I spent many years on the night …
I have been a dispatcher with the Birmingham Police Department for more than 17 years. I began my career on the 3-11 …
As part of Arlington Public Library’s commemoration of the fifth anniversary of 9/11, we conducted a series of interviews with first responders …
I originally applied to be a Communications Officer because I wanted a foot in the door to the Public-Safety community. Little did …
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