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2021, Page 2

Melissa Pimentel

A dispatcher beyond her tenure, she is someone who sets the standard even for senior dispatchers.

Beating Cancer

My hero is my Uncle. For the past 1.5 years he has been battling lung and brain cancer (the same cancer that my mother succumbed to).  He has the best spirit and outlook on his …

Unseen Heroes of Seattle

Seattle 9-1-1 employees came to work daily, never knowing what they were walking into. Daily and nightly protests prevented safe access to the comm center, located at a downtown police station.

The Putnam County Team

Through this loss, the dispatchers continued to be there to answer the calls for help; even though they were suffering on the inside, the callers couldn’t tell.

Julie “Tiger” Kelly

The thing that makes her stick out is that she has empathy for us dispatchers. She can tell when we need a little boost or encouragement; she can sense if something is going on in our lives.

Rob Satterfield

On April 1, 2021, Southeastern Arizona Communications (SEACOM) Dispatcher Rob Satterfield celebrated 30 years as a volunteer and part-time dispatcher.

Mamma Lori Styx

Lori retired from the road as a VCEMS EMT with over 20 years of service. She took her experience, care, and compassion to the Volusia County phone lines.

April Nicole

Ahe never wants the limelight or nor does she do it for the recognition. She does it for the love of the people she serves and for the love of the job.

“The Invisible Seam”, Melody Jones!

Melody Jones is an exceptional woman, a respectable human being, one would say a “superhero” for the love she has developed for others as a servant in public safety.

TEAM Raleigh-Wake 911

The Superheroes of RW911 quickly answered the call of duty to ensure the safety and security of their neighboring city.

Freya in Miami Y Mas

In Miami, there is a grocery store named ‘Fresco Y Mas’ – it means Fresh and More. Freya is the epitome of ‘and more’.

Mrs. King

I’m fortunate to work alongside an entire crew of heroes including superb dispatchers but Kelly tops the cake.

Karen Stepp

McDowell County Native serves her community selflessly always giving a 100% to help others.

Our Team Means The World to Us!

This year we are using a global theme to express our appreciation for the amazing work the team at Yolo 911 does! We plan for themed days with foods, contests, prizes and activities.

Resilient Super Heroes

Despite the tremendous stress levels, added work and uncertainty surrounding COVID, the superheroes of Umatilla County NEVER wavered one step.

Saved By The Bread

Dispatcher Salnajs took her training into action and started doing the heimlich on Dispatcher Flynn. Dispatcher Salnajs’s amazing efforts saved Dispatcher Flynn’s life.

The 60 Control Team

With the first epicenter of COVID-19 right here in our backyards, our staff of dispatchers, supervisors and support personnel went into overdrive. 

The amazing disappearing Mason!

During a day off, February 15, 2021, around 1900, PSC III Kraut utilized his training from DPSC and his EMT class to save someone’s life.

Christopher White

Chris is as reliable as they come and no one on our shift ever feels like they are alone as long as he is close by.

BURKE COUNTY A-SHIFT

The best group of dispatchers on the East Coast!  I’m proud to be part of such a dynamic team where everyone has something to bring to the table. 

My Team

The way I saw them pull together to help each other during this unprecedented time is commendable.

My MVECC Team

This team of amazing individuals trusted me as we marched through the pandemic. Everything that was thrown at them they handled with grace and understanding.

Hey everyone! Meet Nicole!!

She learned the job during the height of COVID, when there were virtually no calls and still managed to become of the best callktakers we have ever had. 

New Lead TAC in the house!

Kama has stepped into a new role of Lead TAC. Although it’s a bit overwhelming at times, she has taken it one step at a time and is learning the process quickly.

S.O.R. Superstar!!!!

Michelle takes a down and dirty approach to Sex Offender Registrations.  She goes above and beyond with her efforts to gather information. 

The Invisible Super Woman

I am inspired by a co-worker named Fatima Singleton, She is the epitome of being an invisible super woman.

3rd Shift Crew

We went to a Central Dispatch Center in July 2020, combining 3 agencies into 1. I became the 3rd shift supervisor and could not ask for a better crew.

The Avenger

My superhero, is my best friend, partner on a daily basis at work, and I consider her to be a sister.

Iwakuni, Japan Dispatchers

These individuals go above and beyond the call of duty every shift providing critical support in translation services, fire and medical dispatching, and coordinating with Japanese resources for our Marine Corps base.

Everyday Heroes

I believe every one of our dispatchers are heroes, during these trying times. Covid-19 has changed every aspect of our daily functions.

Super Shilo Ediger

Although I’ve only been here just less than two years, it didn’t take me long to realize the incredible work ethic and desire to continually improve and learn displayed by Shilo.

Not Just a Retiree

I have been very blessed to have a person who continues to support and encourage our center and myself as a 911 dispatcher even though she has hung up her headset.

Adjuster of Crowns

In her 4 years in this job she has become a CTO, TIC, Leader of the Center Employee Outreach Program as well as many self-initiated certifications she works on with FEMA and our parent companies.

April Robbins and her crew

Robbins’ team spent their “down time” when not answering phone calls or radio traffic during their 12-hour shift cutting out hearts and writing uplifting messages on them.

Director Amy Barnette

Amy is the most selfless person I know. If a shift needs to be covered, she covers it. If someone takes a tough call, she is right there checking on you.